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TERMS & CONDITIONS

General Terms:

These Terms and Conditions apply to all purchase orders placed on the Yogical Europe S.L. website, www.bhaktipeople.com (hereinafter referred to as the "Website"). This also includes any purchase agreement made directly with Yogical Europe S.L. (hereinafter referred to as "Bhakti People by Yogical Europe S.L.").

 

You are requested to read these Terms and Conditions before making a purchase. By making a purchase you confirm that you accept these Terms and Conditions. These Terms and Conditions may be modified by Bhakti People by Yogical Europe S.L. in the future, at any time.
 


Place an order:

Placing an order online indicates your acceptance of these Terms and Conditions relating to orders, purchases and deliveries. By placing your order, you offer us to purchase goods and allow us to use your personal data for the purpose of supplying them. We will only pass on your details to our sub-contractors who are responsible for delivery, or as we are legally required to do so.


Products supplied by Bhakti People by Yogical Europe S.L. are not for resale. Bhakti People by Yogical Europe S.L. is under no obligation to accept your order and may reject your order (or take other appropriate action) if you are found to be involved in the unauthorized resale of Bhakti People by Yogical Europe S.L. products. Our standard practice is to confirm orders by email. Regardless, receipt of an email order confirmation from the customer does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the quantity of sale of any product or service and/or to refuse service to any customer. In addition, we may require verification of information provided prior to acceptance and/or shipment of any order.


If an incorrect price has been displayed on the Website and the customer has made a purchase, the customer will be informed of this and will have the option to purchase the product at the correct price or to cancel their order. Bhakti People by Yogical Europe S.L. reserves the right to decline or terminate a purchase agreement if fraud or any other similar situation is detected. If you are under 18 years of age, you must obtain formal approval from your parents or guardians before making a purchase through the Website.


Availability:

 

We do our best to keep the website up to date so that items on the website are in stock. Sometimes items go out of stock faster than expected. We will always do our best to rectify this, and you can always contact us directly via the website or info@bhaktipeople.com.


Pricing & Payment:

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All prices in Europe are expressed in Euros and include VAT. Prices on the Web Site are current prices and are subject to change at any time without notice.


If a product is advertised at an incorrect price due to typographical error or supplier error, we reserve the right to refuse or cancel an order, whether or not the order has been confirmed. In such cases, you will have the option to purchase the product at the correct price or cancel your order.


Payment for the product and shipping charges (if applicable) must be made in full prior to shipment of the Products. Payment of customs duties and/or taxes are payable in accordance with the import laws of the destination country, if applicable, and are to be borne by the customer. 


Bhakti People by Yogical Europe S.L. uses the WIX  payment platform to provide secure virtual payments by credit or debit card.

Please contact the following email  to inquire about the terms and conditions of their services: gianbernardino@bhaktipeople.com.

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In cases where payment is subject to validation and/or authorization by the card issuer or a bank, confirmation of the purchase order is also subject to such confirmation and/or authorization.

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If unauthorized charges appear on your credit or debit card or bank account as a result of dealing with Bhakti People by Yogical Europe S.L., you must notify your card issuer or your bank in accordance with its rules and claims procedures. 



Shipments & Deliveries:

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Shipping and delivery times are estimates only and may take longer than expected, particularly during peak seasons. We will not be responsible for any loss, cost, damage, charge or expense caused by any delay.

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We currently ship internationally. If you are in any doubt as to whether Bhakti People by Yogical Europe S.L. ships to a particular destination, please contact our customer service team at info@bhaktipeople.com

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You are requested to inspect the product(s) upon receipt and if necessary, report any issues with the product(s). In the event that you do not collect or receive the product(s) upon delivery, we reserve the right to debit the necessary charge to cover return and administration costs.

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Please note that all customs duty fees related with international shipping are to be paid in its full by the customer.



Returns & Refunds

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You can return your order within 14 days from the date of arrival of the mat.

To request the return of an item, you may reach out to us at info@bhaktipeople.com including the order date & number, first & last name and the email associated with the initial purchase. Once we receive your inquiry, we will send you the detailed instructions for the next steps.

 

It is important that the product that you would like to return is in the same conditions in which you received it, and that it shows no signs of use or damage. The product needs to be returned in its original packaging.

The shipping fees associated with the return of one or more products, the return will be at the customer's expense. In case the product arrives damaged or faulty, Bhakti People by Yogical Europe S.L. will be responsible for the return shipping costs.

 

As soon as we receive the package and its condition meets our requirements, we will issue a full refund to the same method of payment used during the initial purchase.

Bhakti People by Yogical Europe S.L. reserves the right to deny any return request sent out of the stated return period or for products which are not in the original condition they were sent in.



Taxes & Duties:


All prices in Europe are expressed in Euros and include VAT.


Customers outside the European Union should take into consideration that additional charges for VAT, customs and other taxes may be incurred as determined by the customs authorities in their country. Payment of any taxes and/or duties that may arise shall be the responsibility of the customer and will not be reimbursed by Bhakti People by Yogical Europe S.L..
 


Promotions & Discounts:

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On orders where a promotion or discount is applicable, the value of the promotion or discount will be considered as a discount on the total amount of the order. If a refund is requested for part or all of the order, the value of the merchandise will be recalculated and the purchase price less the relative portion of the total discount will be refunded. 

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Promotions and discounts are only valid on new orders and cannot be applied retroactively.

 


Products, Content & Specifications
 

All content, specifications, features and prices of products and services described or depicted on the Web Site are subject to change at any time without notice. 

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Certain weights, measures and other descriptions are approximate and are provided for practical purposes only. We make every effort to detail product attributes as accurately as possible, however we cannot guarantee that the digital display will reflect reality in its entirety.

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The inclusion of any products or services on the Site at any time does not imply or warrant that these products or services will be available.

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It is the customer's responsibility to determine and obey any applicable law in connection with the purchase, possession and use of any product purchased from the Site. By making a purchase, the customer assures that the products ordered will be used in a lawful and lawful manner.



Copyrights:


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms and Conditions. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

 

The contents of the Website are protected by copyright and are the property of Bhakti People by Yogical Europe S.L.. All intellectual property rights of the Website belong to Bhakti People by Yogical Europe S.L.. All rights reserved.

 

Unsolicited Material


We do not accept unsolicited designs, proposals, ideas or any other unsolicited materials. Any person sending us such designs, proposals, ideas or materials does so unsolicited. In the event that we agree to review any of your submitted materials, you must agree that Bhakti People by Yogical Europe S.L. may have developed, or may be developing materials that are similar or identical to your submission and that no obligation of any kind exists with respect to those materials if we have independently created, developed or acquired them without reference to your submission.



Third-Party Links:


Our Web Site may contain links to other sites. Our policy does not apply to the practices of other sites and Bhakti People by Yogical Europe S.L. is not responsible for the actions and privacy policies of third parties. We encourage you to be aware of this when you leave our site and to read the privacy policies of each site you visit carefully.



Sell an Item

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The rights to resell Bhakti People by Yogical Europe S.L. products are reserved for approved wholesale customers only. If you would like to inquire about becoming an approved wholesale reseller, please email info@bhaktipeople.com for more information.
 



Limitation of Liability
 

Your use of our Web Site is at your own risk. You agree that our sole responsibility is to provide the Site AS IS. Neither Bhakti People by Yogical Europe S.L. nor any of its employees, directors, collaborators or third parties involved in the creation, production and transmission of the Website shall be liable to you or any third party for the use or inability to use the Website and its content.

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Under no circumstances shall Bhakti People by Yogical Europe S.L. be liable to you or any other person for any indirect, special or punitive damages or injury (including, but not limited to, loss of profits, data or business interruption) arising out of the use of or inability to use the Web Site, any pages related thereto and its content.

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In the event of any problem with the Web Site or any of its content, you agree that your sole remedy is to cease using the Web Site.




Waiver:

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No waiver by us (as seller), whether express or implied, in enforcing any of our rights under these Terms and Conditions shall prejudice our rights to do so in the future.
 



Force Majeure:
 

We (as the Seller) shall not be liable for any delay or failure to perform any of our obligations if the delay or failure is the result of events or circumstances beyond our reasonable control, including, without limitation, strikes, lockouts, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and we shall be entitled to a reasonable extension of our obligations.



Privacy:


Your use of our Web Site is subject to our Privacy Policy.
 

 


Account Security:

You are fully responsible for the security and confidentiality of your password and account. You are fully responsible for any and all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security of which you become aware. You are responsible for taking precautions and providing security measures necessary for your situation and intended use of the services and the Site.



Disputes:

If a dispute relating to these Terms and Conditions arises, the customer should contact Bhakti People by Yogical Europe S.L. customer service and attempt to resolve the dispute as a first step. A dispute arising out of these Terms and Conditions shall be submitted to the Court in the place where the defendant resides.


Product Disclaimer:


Bhakti People by Yogical Europe S.L. does not provide any warranty regarding the use and/or safety of its products. All users of our products use them at their own risk, fully acknowledging that any physical exercise is performed with the associated risk of bodily injury, and that Bhakti People by Yogical Europe S.L. cannot be held liable for any such injuries caused to users of our products. You agree to waive any and all claims against us with respect to any physical (or other) injury suffered or loss or damage sustained as a direct or indirect result of using our products.


Termination of Use:

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Either Bhakti People by Yogical Europe S.L. or the customer may suspend or terminate your account and/or your use of the Website at any time, for any reason and without notice. We may also block your access to our Website in the event that (a) you breach these Terms and Conditions (b) we are unable to verify or authenticate any information you provide to us or (c) we believe that your actions may cause financial loss or legal liability to you, our customers or us.

 

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, such provision shall be severed and the remaining provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed to with the conditions or invalid, illegal or unenforceable provision deleted.



Accuracy of Information:


We try to ensure that the information on the Web Site is complete, accurate and up to date at all times. Regardless of our efforts, information on the Web Site may occasionally be incomplete, inaccurate or out of date. We make no representation or warranty as to the completeness, accuracy or currency of the information on the Web Site. In addition, changes may be made to the information on the Web Site without notice. 


Agreement:

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This Agreement constitutes the entire agreement between the user and Bhakti People by Yogical Europe S.L. and supersedes any prior agreements (written or oral). If you do not understand any of the above Terms and Conditions or if you have any questions, we invite you to contact us at info@bhaktipeople.com.





Contact Us

Don't hesitate to contact us if you have any questions.

-Via Email:  info@bhaktipeople.com
-Via this Link:  www.bhaktipeople.com

 

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