RETURN / REFUND POLICY
Return & Refund Policy
You can return your order within 14 days from the date of arrival of the mat.
To request the return of an item, you may reach out to us via the contact form on our webpage, including the order date & number, first & last name and the email associated with the initial purchase. Once we receive your inquiry, we will send you the detailed instructions for the next steps.
It is important that the product that you would like to return is in the same conditions in which you received it, and that it shows no signs of use or damage. The product needs to be returned in its original packaging.
The shipping fees associated with the return of one or more products, the return will be at the customer's expense. In case the product arrives damaged or faulty, Bhakti People by Yogical Europe S.L. will be responsible for the return shipping costs.
As soon as we receive the package and its condition meets our requirements, we will issue a full refund to the same method of payment used during the initial purchase.
Bhakti People by Yogical Europe S.L. reserves the right to deny any return request sent out of the stated return period or for products which are not in the original condition they were sent in.
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.
-Via Email: firstname.lastname@example.org
-Via this Web: www.bhaktipeople.com